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How to issue complimentary tickets ​

Guest list, artists, staff — comp tickets are your friend. Issuing them takes moments.

What this guide covers ​

Issue no-charge tickets for an event — guest list, artists, staff — without going through checkout.

What you'll need ​

An event in your dashboard.

Where to go ​

Open the event from your Events list — complimentary tickets section.

SCREENSHOT_REQUIRED: organizer/complimentary/comp-issue-form

Step by step ​

  1. Open the event and go to the complimentary tickets section.
  2. Create comp tickets (choose tier and recipient details per the form).
  3. Review issued comps in the list.
  4. Cancel a comp ticket if a guest drops out — it can then be reissued if needed.

And then? ​

Comp tickets behave like normal tickets (QR, scanning) but carry no payment. They appear in your reporting distinguished from paid sales.

Good to know (rules & limits) ​

  • Admins also have a platform-wide comp ticket view; comps are visible to platform administration.
  • Cancelled comps cannot be scanned.

How accurate is this? ​

Verified from source: createComplimentaryTickets / listComplimentaryTickets / cancelComplimentaryTicket routes (organizer + admin views). Form fields need screenshots.