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How to manage tiers, addons and variants
Tiers, addons, variants — this is where you decide what fans can buy, and for how much.
What this guide covers
Define what's for sale on an event: ticket tiers (categories, prices, quantities) and addons (extras), each with optional variants (sizes, options).
What you'll need
An event in your dashboard.
Where to go
Your Events list → open the event → its edit page.
SCREENSHOT_REQUIRED: organizer/events/tier-form SCREENSHOT_REQUIRED: organizer/events/addon-variant-form
Step by step
- Open the event's edit page.
- Add a tier: name, price, quantity/inventory. Repeat per category (e.g. General, VIP).
- Optionally add addons (e.g. merch, parking) with prices.
- Give addons variants where options matter (size/color/etc.).
- Update or delete tiers/addons/variants as sales progress.
And then?
Tiers appear on the public event page with live availability; buyers can combine tickets and addons (up to 10 units per item per order) in checkout.
Good to know (rules & limits)
- Deleting a tier with sold tickets impacts reporting; retire rather than delete where possible.
- Inventory is enforced at order creation inside a database transaction — overselling is prevented.
If something goes wrong
- Tier shows sold out — inventory exhausted; raise quantity if you release more.
- Addon not appearing — ensure it's attached to the event and has stock/price set.
How accurate is this?
Verified from source: tier/addon/variant CRUD routes and transactional inventory checks in OrderController. Exact form fields need screenshots.