How to invite and manage team members

Running an event is a team sport. Here's how to bring your crew onto the platform.

What this guide covers

Invite staff to your organizer account. Active team members get organizer-panel access tied to your account.

What you'll need

You must be the account owner (or a member with access to team management).

Where to go

The Team area of your organizer dashboard.

SCREENSHOT_REQUIRED: organizer/team/invite-form SCREENSHOT_REQUIRED: organizer/team/member-list

Step by step

1. Open Team management from the organizer dashboard.
2. Enter the teammate's email and send the invite.
3. The teammate receives an invitation and accepts via the accept-invite page.
4. Once accepted and linked, they can log into the organizer panel for your account.
5. To remove access, delete the member from the team list; to fix a lost email, use Resend.

And then?

Accepted members operate under your organizer account — they share your events, orders, and capabilities. Removing a member revokes panel access.

Good to know (rules & limits)

• Panel access is per organizer account, not per event — members see all your events.
• The account owner cannot be downgraded or replaced by a team link.

If something goes wrong

• Invite not arriving — resend from the team list; check the invitee's spam.
• Teammate sees "Session expired" — have them log in again; if their account isn't linked, re-accept the invite from the email.

How accurate is this?

Verified from source: TeamController (invite/resend/remove) and OrganizerAuth panel-access linking (email-matched active invite auto-links the user).